Delete your account

Applies to the ArchiveLane Art Wallpaper & TV app (com.archivelane.app, published by Orilay Studio) and to your account on archivelane.com.

Delete it in the app

Open the ArchiveLane app and sign in.
Go to Profile, then the Account section.
Tap Delete account and confirm.

Deletion happens immediately and cannot be undone.

Cancel your subscription first. Deleting your account or uninstalling the app does not cancel a Google Play subscription. Cancel it in Google Play subscriptions before you delete. While a subscription is still set to renew, the app asks you to cancel it first and does not delete the account.

Request deletion without the app

If you cannot open the app, email [email protected] from the email address of your account, with the subject “ArchiveLane account deletion”. We may ask you to confirm that you own the account.

What is deleted

Your sign-in details: email, name, profile picture, and the link to your Google or Facebook login.
Your saved artworks, collections and boards.
Your saved addresses, cart, notifications, download history and password-reset records.
Your signed-in devices (phone and TV) and their notification tokens. All your sessions are signed out.

Your support messages and chat conversations are kept, but without your name, email address or IP address.

What we keep

If you ever made a purchase or had a subscription, we keep the order, invoice and subscription records that the law requires us to keep for accounting and tax. These records are anonymised: your name, address, email, IP address and advertising identifiers are removed, and the account is replaced by a placeholder. They are kept only for the legally required period and are not used for anything else. If you never purchased anything, your account record is removed completely.

Data held by Google (your Google Play purchase history, your Google account) and by advertising partners is controlled by them.

More details: Privacy policy · App privacy policy