Privacy Policy

Your Privacy Matters

At Archive Lane, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

1. Information We Collect

We collect information that you provide directly to us when you:

• Create an account or start a membership
• Subscribe to our newsletter
• Contact our customer support team
• Interact with our website

This may include your name, email address, and payment information. Payments are processed securely by our payment provider; we do not store full card details on our servers.

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device information: browser type, operating system, and screen resolution
• Usage data: pages visited, time spent on pages, and navigation paths
• Location data: approximate location based on your IP address
• Cookies and tracking technologies: to enhance your browsing experience and analyse website performance

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account and membership
• Provide access to digital downloads and send account updates
• Respond to your enquiries and provide customer support
• Personalise your experience and recommend artworks
• Send promotional emails and newsletters (with your consent)
• Improve our website, products, and services
• Prevent fraud and ensure the security of our platform

3. Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Payment processors: Stripe and PayPal process payments and membership billing
• Analytics and advertising providers: Google Analytics and Google Ads (analytics and advertising), Meta Pixel and Conversions API (advertising measurement), and Pinterest Tag (advertising measurement)
• Infrastructure providers: Cloudflare (content delivery and security) and Hetzner Online (server hosting, in Finland, within the EU)
• Email delivery: Brevo sends our transactional and, with your consent, marketing emails
• Print production partners: for printed products, our print production partners (such as Gelato and Prodigi) receive your delivery address and order details so they can make and ship your order
• Internal notifications: order notifications are sent to our team through Telegram
• Legal authorities: when required by law or to protect our rights

All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmissions, secure payment processing, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

We use cookies and similar technologies in three groups: strictly necessary cookies (sign-in, cart and checkout), analytics cookies (Google Analytics), and advertising cookies and pixels (Google Ads, Meta Pixel and Conversions API, Pinterest Tag) that measure and improve our advertising.

If you visit from Turkey, the EU/EEA, the United Kingdom or Switzerland, a cookie banner asks for your choice (Accept / Reject / Settings), and analytics and advertising cookies do not run until you give consent. Visitors from the United States see no banner, but can switch off advertising cookies at any time. Everyone can change their choice at any time using the “Cookie settings” link in the footer. You can also manage cookies through your browser settings; disabling cookies may affect certain features of our website.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: request a copy of the personal information we hold about you
• Correction: request that we correct inaccurate or incomplete information
• Deletion: request that we delete your personal information
• Opt-out: unsubscribe from marketing communications at any time
• Data portability: request your data in a structured, machine-readable format

To exercise any of these rights, please email [email protected] or contact us through our Support page.

7. Data Retention

We keep order and invoice records for the period required by law (in Turkey, commercial books and documents are kept for 10 years under Article 82 of the Turkish Commercial Code). Account data is kept until you delete your account. Cookie and advertising data is kept until you withdraw your consent or for the period set by the relevant provider.

8. International Transfers

Our servers are hosted by Hetzner Online in Finland, within the EU. Some of our service providers, such as Stripe, Google, Meta and Pinterest, are based in or operate from the United States, so your data may be transferred outside your country. Where required, we rely on the safeguards these providers offer for such transfers.

9. Your US Privacy Choices

If you live in the United States, including California, we do not sell your personal information for money. Some advertising cookies (Google Ads, Meta Pixel, Pinterest Tag) may count as sharing for targeted advertising under some state laws. You can opt out at any time by using the “Cookie settings” link in the footer to switch off advertising cookies. You may also ask us to access or delete your personal information by emailing [email protected]; we will not treat you differently for exercising these choices.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please email [email protected] or reach out to us through our Support page.