Contact us

Questions about an order, a download, or a print? Send a message below or email us at info@archivelane.com.

Email us

Add your order number if your question is about an order.

Before you write

Most answers are already on the site:

Track your order — with your order number
Your downloads — files you have bought stay yours
Refunds & returns — damaged or wrong item, 14 days
Size guide — which size fits your wall

Delivery, in short

Prints are made to order at the production partner closest to you and ship locally — typically 5–11 business days in the United States. Shipping is included in the price. Digital files are available the moment your payment goes through.

Company details

Archive Lane is a trading name of ORILAY LTD, a company registered in England and Wales (company no. 17135274).
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom

Damaged or wrong item

Tell us within 14 days and we will reprint it or refund you free of charge. If you simply change your mind, you can also return a printed item within 14 days of delivery, unused and in its original packaging; return shipping is paid by you.